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Job Opportunities

Contact us at Parts Express

Job Opportunities

We have a team of talented individuals committed to offering our customers quality products with unparalleled customer service. The buying community has many choices when it comes to purchasing electronic products these days, and the company’s 27+ years of continued success is testament to our team’s dedication to customer service and business excellence.

We are committed to offering an atmosphere where people are encouraged to be creative, resourceful, and productive employees; where suggestions for improvement are welcomed and acted on.

We are a Drug Free Workplace and Equal Opportunity Employer.

Benefits include:
Health Insurance (full-time employees)
Dental Insurance
Paid Vacation
Paid Sick/Personal
Paid Holiday
Community Volunteer Opportunities

Current opportunities available:

Technical Adviser

Department: Call Center

Hours: Fulltime. Candidate can expect to work 9-6 Monday – Friday and in Saturday rotation with weekday off.

Scope: Assist customers via email and phone in selecting products for projects, troubleshoot product performance problems, and explain product specs and applications

Skills/Knowledge Required:

•  Working knowledge of electronics related to home, pro, or car audio design, installation, or repair.
•  Communication – Ability to clearly, tactfully, and confidently communicate information and ideas, verbal and written, using correct grammar, punctuation, tone, and appearance.
•  Operations - Carry out Company practices and procedures paying close attention to detail, accuracy, speed, organization, prioritization, confidentiality, safety, and housekeeping. Highly skilled at multi-tasking.
•  Business maturity - Knowledgeable of office protocols / behaviour / courtesies.
•  Team approach - Pride, involvement, & ownership of performance.
•  Systems: Keyboard speed and accuracy. Working experience in Windows environment. Ability to navigate multiple programs, menus, screens.
•  Personal qualities - Pleasant and cheerful disposition, possesses a high regard for integrity, punctual/reliable attendance, maintains a sense of humor, displays a patient and calm temperament, and projects a positive image. Display professionalism and eagerness to serve the customer. Recognizes the value of extraordinary customer service.

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