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| Message From: |
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| Jerry S, Wendell NC |
May, 2009 |
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| Good customer service is getting rare these days. Kudos for bucking the trend. I am & will remain a loyal customer. |
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| William R, Brookhaven PA |
May, 2009 |
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| As this was the first purchase that I made through Parts Express, I must admit that my experience with your customer service team has settled all my doubts. There are very-few parts distributors that offer the same level of consistency and reliability.
Most large-scale distributors offer "little-to-no" concern with keeping any one-solitary customer satisfied once a sale is made. You've refreshed my memory and renewed my pride, by offering me the same level of personal care that I remember finding so common in American businesses decades ago. Thanks again for your prompt attention, and for making me feel as though you really cared. What a difference it makes! |
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| Robert S, Harrisburg PA |
May, 2009 |
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| To the Parts Express staff: Thanks for always being so helpful and courteous. I have been dealing with you for over 10 years and will continue to do so!!!! Thanks again for all the good deals and Tech help when I need it. |
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| Jon B, Garner NC |
May, 2009 |
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| Very pleasant experience, the customer service representative went above and beyond my expectations. I will definitely be a return customer. |
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| Michelle P, Pascagoula MS |
May, 2009 |
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| Very professional, quick and I am totally satisfied. Would definitely use again. I felt like I really mattered. |
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| Eric K, Sullivan MO |
May, 2009 |
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| I received my order via the free ground shipping and it was here just two days after I placed the order. I received all my products except one volume control. I called into the service team and within two minutes on the phone, she had the missing product on its way. Service with Part Express has been outstanding. I would highly recommend this company to anyone, and I look forward to ordering more items myself. |
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| Cecil C, Norwalk CT |
April, 2009 |
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| The new website makes it easy and convenient to shop Parts Express! Why shop anywhere else! You guys rock! |
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| Andy B, Tuscumbia AL |
April, 2009 |
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| You guys are terrific at helping out customers. I was recommended by a friend to build a home audio sub from your site. Great work guys!! |
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| Doug C, Dallas TX |
March, 2009 |
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| To be quite honest, Parts Express….ROCKS! Great products and awesome service and prices. |
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| Melissa R, Desloge MO |
March, 2009 |
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| Thank you for such quality service. Hard to find these days! |
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| Rich W, Bridgeville PA |
March, 2009 |
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| 15 years and many (over 100?) orders later, I rank Parts Express as the most customer friendly and professional retailer I have ever encountered!! |
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| Mike R, Bridgewater CAN |
January, 2009 |
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| Great service and great products. I recommend Parts Express to everyone building speakers as a hobby. |
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| Eric E, Roswell GA |
January, 2009 |
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| Best Service I ever received. Period. |
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| Doug S, Nashville TN |
January, 2009 |
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| Parts Express took care of my problem with no questions asked. My replacement arrived in two days, after shipped. I love coming to the showroom and I love the catalog. Will visit again. Thanks |
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| Ovidio M, Miramar FL |
January, 2009 |
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| You guys are very professional and really stand behind your product. Your items always arrive as described. Whenever I am looking for parts/cables for home theater I look to Parts Express first. |
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