There are a lot of companies that could learn a great deal on how to treat their customers from Parts Express(PE). I have been a customer since 1987 and my experiences have been nothing but superb! I have only experienced one mistake in over 20 years. That is amazing! Kudos to all involved! Keep up the fantastic work.
Message From:
Albert J., Port Washington NY
August, 2009
I am flabbergasted! Your customer service is beyond excellent. Based on your customer service alone, you've won a loyal customer!
Message From:
Edward C., Manchester CT
August, 2009
Always great service. Parts -Express is an exemplary company, a good example for all internet retailers.
Message From:
Alfredo B., Riverside CT
July, 2009
Your customer service representatives act with great professionalism, speed and effectiveness.
I am adding Parts Express to my list of trusted suppliers.
Message From:
Carey K., Neche ND
July, 2009
Parts Express really stands behind their commitment to provide excellent service.
Message From:
Robert S., Chandler AZ
July, 2009
Best customer service, 100% smooth! I will always remain a loyal customer because my business is valued here at parts-express.com.
Message From:
Christopher S., Avon Lake OH
July, 2009
Parts Express is great! They have the parts I need when I need them and the shipping is fast! If there ever is a problem, it is handled in a professional and timely manner.
Message From:
Jon S., Mililani HI
July, 2009
Your customer service exceeded all my expectations and is a perfect example of how a professional company operates.
Message From:
Dylan J, New York NY
June, 2009
The best, friendliest customer service I've seen from an online store.
Message From:
Edwin K, Dallas TX
June, 2009
Your technical Department personnel are great, very knowledgeable & helpful.
Message From:
Bob B, Oskaloosa IA
June, 2009
I've been a happy customer of Parts Express for a long time now. The quality of the parts you offer, especially considering the price, is superb. Your service is great too. You guys rock!
Message From:
Bruce D, South Windsor CT
June, 2009
You guys KNOW customer service.
Message From:
Ira S, Carmel NY
June, 2009
Simply SUPER SERVICE!!! Customer Service Rep identified the problem, understood what needed to be done, and then, much to my amazement, did it. It doesn't get any better than this. MY MOTHER DIDN'T TREAT ME THIS WELL !!!
Message From:
Mark L, Cedar Lake IN
June, 2009
Parts Express is the greatest! A++++
Message From:
Mark, Burlington IA
May, 2009
Order hasn't even arrived yet but I am already blown away by your company! Super efficient website and ordering process, great prices, and superb followup. I'll be back!