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What Our Customers Have To Say About Parts Express

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Best place ever to buy parts. Not just the prices but the customer service is excellent!

Steve S., Akron, OH - November 2013

You guys rock! Thank you very much for making life easy!

Jason R., Marietta, GA - November 2013

Dependable company…has been for decades.

James S., Beaumont, TX - November 2013

PE has been, and continues to be, one of the best run and customer concentric organizations ...very impressive!

Wayne J., Powderly, TX - December 2013

My experience with Customer Service was top notch. Parts Express is a trusted online supplier for a reason.

John D., Western Springs, IL - December 2013

PE’s guys/gals are THE best. Thanks for all the years of fabulous parts and service! Rock-On!

Eric W., Louisville, KY - December 2013

PE’s Speaker Repair Center did a wonderful rebuild with my 40 year old speakers. The cabinets were restored like new.

D.R., Alpena, MI - January 2014

Parts Express delivers exceptional customer service. I’ve been a happy customer for 10 years and will be for another 10 years.

David B., - January 2014

Prompt and professional! Customer service at its best.

Andrew R., Vancouver, WA - January 2014

Some vendors would have tossed me to the wind, but PE offered best-in-class service to resolve my issue, going beyond my expectations.

Kenneth H., Concord, CA - February 2014

I was blown away with how my issue was handled. I have been purchasing from Parts Express for years and have never had a problem. It is nice to know that when I did, you took care of it immediately!

Shawn S., Marengo, IL - February 2014

Customer service is 1st rate. I look forward to my next order from Parts Express. Good prices, great quality.

Scott L., Grover, NC - February 2014

I tell all of my friends what a great customer resolution team you have! The experience exceeded my expectations and I have every intention of using Parts Express as my main supplier.

Bob L., Valdosta, GA - March 2014

I ran into a problem with one of my speakers and as soon as Parts Express found out about the issue, a new replacement was shipped out immediately. This type of service is hard to find at local shops and almost impossible online. Parts Express stands out from the rest, and serves their customers beyond the initial purchase.

Brent L., Boise, ID - March 2014

After reporting the packaging problem, I received a replacement order that same week - with no additional charges. Thanks PE. Great parts - great prices - GREAT customer service.

Jesse B., Maryville, TN - March 2014

Excellent service! One of the truly customer focused companies out there.

Dan B., Cody, WY - April 2014

It was the first time in a long time that a company has shown true customer service. Blew my mind!

James C., Kalispell, MT - April 2014

Parts Express honored the manufacturer’s warranty for me, and was fast and professional in doing so. I will use Parts Express as a supplier without a doubt again. Guys and Girls on the customer support line are a class act. I wish ALL companies were like PE.

Bob S., Kalamazoo, MI - April 2014

Great products and great company. I had broken a wing nut and the entire object was replaced with no fight and hostility -- only gracious helpfulness. I highly recommend the company and their products.

Cynthia V., New York, NY - May 2014

It was the first time in a long time that a company has shown true customer service. Blew my mind. My family and I will continue to do business with PE.

James C., Kalispell, MT - May 2014

Great service, great selection of speakers and electronic parts.

Robert C., Metairie, LA - May 2014


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