Your Privacy and Security Matter to Parts Express
At Parts Express, we are committed to protecting your privacy and handling every transaction with the utmost security measures in effect. We use the information you supply to process orders and to provide you with the best possible shopping experience. Please read on for more detail about our privacy/security policies.
How does Parts Express protect customer information?
When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Will Part Express disclose the information it collects to outside parties?
Parts Express does not sell, trade or rent your personal information to others. All information gathered from purchases, surveys, newsletter sign ups and other online activities are used by Parts Express to track sales, maintain customer service and handle marketing related issues.
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, We will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
We Do Not Disclose Your Private Online Communications
We honor the confidentiality of our customers' private e-mail communications with Parts Express, as well as any profile data you may create.
Opt-In and Opt-Out Newsletter
The Parts Express online newsletter is an opt-in newsletter, customers at their option can sign up to receive the electronic newsletter. Any customer at anytime can opt-out or unsubscribe to the newsletter. Clear instructions on how to unsubscribe are included with every mailing. This mailing list is never sold, rented or used by a third party.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Parts Express possible and to enhance your overall online experience. We do not sell, trade or rent your personal information to others. We pledge to all our customers to work diligently to protect the information gathered and to seek to use the latest web technologies to provide a safe private shopping experience.
Tell Us What You Think
Parts Express welcomes your questions and comments about privacy. Please send e-mail to [email protected].