About Us

Parts Express
 

Key Facts

Parts Express has provided electronic parts and accessories to the audio/video industry since 1986. We are proud to offer our customers - from sound technicians to audio enthusiasts - the finest audio and video parts for quality home and professional installations, all at highly discounted prices. The corporate office and warehouse of Parts Express is located in a 120,000 square foot facility in Springboro, Ohio, about 25 minutes north of Cincinnati.

Founded: 1986

Key People:
Jeffrey Stahl (founder) President/CEO
Dale Ditmer VP of Operations
John Kirsch VP Finance/Controller
Karl Keyes VP Marketing

Headquarters:
120,000 square foot facility
725 Pleasant Valley Drive
Springboro, Ohio 45066

Products: Consumer Electronics / Retail

Businesses:
Catalog
Wholesale
Education
Retail Store
Government

Employees: 100+

Telephone: 800-338-0531

 

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How We Do Business

 

Free Catalog

Here at Parts Express we're dedicated to researching, obtaining, and delivering the best goods at the most affordable prices. Now more than ever is the time to get the most out of your audio and electronics dollar. The 2013 Parts Express catalog features over 15,000 products on 336 full color pages confirming that Parts Express is the #1 source for audio, video, and speaker building components. Sign up today and we'll send you a free copy right away.

 

 

Online, Secure, Fast Ordering

Our retail website offers detailed product descriptions, user product reviews, questions and answers, diagrams, and a do-it-yourself resource area. FedEx orders placed before 4:00PM ET are shipped the same day. Sign up on our site to receive our latest catalog and sales flyer!

 

 

Our Showroom

Need your order today?

With the distribution center at our backdoor we have over 15,000 items available for pick up TODAY! Our trained sales staff is ready to help you with your selection. Stop in to see all the items on display. See and touch before you buy. Everything on our web site is available in our store.

 

 

Wholesale

Are you an OEM, installer/integrator, retailer, or in the gaming or amusement park business? We offer professional service, exclusive discount pricing, outstanding technical support, and more. Go to wholesale.parts-express.com or call 1-866-366-4909.


EDU Sales


Universities, Colleges, K-12, and Technical Schools – we have a program just for you! Plus, we now offer discounted pricing for all EDU accounts. Go to education.parts-express.com or call 1-866-366-4909 ext 186.

Government Sales

Parts Express is a GSA contractor! Government customers can order online at gsaadvantage.com Contract #GS-03F-0156V.

 

 

Customer Support Center

Place an order, obtain a quote, or request a catalog by calling in to our call center. Our sales professionals are available 8am to 6pm M-F EST / 9am to 2pm Sat EST at 1-800-338-0531. We can also be reached via email at sales@parts-express.com or fax at 1-937-743-1677.

 

 

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Site Help at Parts Express

Our Story

Back in 1977, Jeff Stahl began his career repairing amplifiers, tuners, and reel-to-reels. Over the next 9 years he honed his skill as a craftsman, businessman, and weekend sound engineer. It wasn’t until 1986 that he expanded out on his own and enter the market for replacement audio components. Armed with a desk, a telephone, and a desire to provide affordable electronic parts and accessories to audio/video enthusiasts he went to work on the second floor of an old dusty automotive plant in Dayton, Ohio.
In 1986 Parts Express was born and hasn’t stopped growing since. Due to Stahl’s hard work and intimate knowledge of the audio/video industry Parts Express had outgrown its surroundings and relocated to the current Springboro, Ohio facility in 1997. As the internet developed so did Parts Express by offering speaker specifications and product images for easy online browsing at parts-express.com in addition to its full color catalog. Less than a year later a full catalog of products was available for purchase on the now Internet Retailer Top 500 website with fully detailed product pages and do-it-yourself resources to provide the materials and knowledge any enthusiast could need to further their passion.
With its focus remaining on providing value to loyal customers, Parts Express expanded its operation again in 2007 to become the Parts Express you know today with over 15,000 of the finest audio and video parts and accessories for quality home and professional installations, all at highly discounted prices. Though the days of stat cameras and wax page catalog layouts have come and gone one thing remains central to Parts Express and that is providing quality electronics at affordable prices to you, the customer.

 

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Our People

Our entire team shares your passion for electronics – we’re 100% committed to offering goods and services that bring you exceptional satisfaction. We value our longtime (and first time!) customers, and work hard everyday in every area of our operation to earn your loyalty and reward your decision to use us as your vendor. The Parts Express team has been providing electronic parts and accessories to the audio/video industry since 1986 and we will continue to provide you, the customer, a remarkable and pleasantly memorable experience with us before, during, and after your purchase.

 

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Sales Support

Our support team is trained and ready to assist you via phone or email to quickly and accurately approve orders and provide product pricing and availability.


Technical Support

Our highly regarded technical support team has hands-on product experience and technical electronics knowledge. For assistance with your audio/video projects call 1-800-338-0531 or email us at tech@parts-express.com.

 

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Charity

Parts Express Cares gives back to our community through volunteering, fund raising, in-kind and cash donations while also creating an opportunity for our employees to support those in need.

Giving back facilitates teamwork, nurtures employee abilities, bonds us together and strengthens our ties to the community where we live and work.

During 2013, Parts Express was the proud supporter of…

  • Widow’s Home of Dayton
  • American Cancer Society’s Relay For Life of Springboro
  • Ronald McDonald House
  • St. Vincent de Paul
  • Habitat for Humanity
  • Centerville High School
  • Middletown High School
  • Carroll High School
  • Springboro Oktoberfest
  • Centerville Lions Club
  • Victory Hill Church
  • St. Joe’s Orphanage
  • Hannah’s Treasure Chest
  • Give Kids the World
 

 

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Parts Express
725 Pleasant Valley Dr.Springboro,OH45066USA
800-338-0531

© 1996-2014 Parts Express, All Rights Reserved

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